Shipping policy

Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time: 3–7 business days, depending on your location.

Note: Delivery delays can occasionally occur due to unforeseen circumstances.

Shipment Confirmation & Tracking
You will receive a shipment confirmation email with a tracking number once your order has been dispatched.

International Shipping
Truebasics currently [ships/does not ship] internationally. (Update this as per your store.)

Customs, Duties & Taxes
Truebasics is not responsible for any customs duties or taxes applied to your order. All fees during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.

Damages
Truebasics is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team to file a claim.